Booking Terms and Conditions

These terms and conditions are valid for the direct booking of services offered by Aqaba Adventure Divers via the online shop or pro forma invoices sent by Aqaba Adventure Divers.

Agreement, payment and booking confirmation:

After completing the booking process a binding offer will be given to conclude a purchasing agreement. This offer is valid and binding for all the participants listed in the application by the client. Prior to concluding the booking, there is always the ability to interrupt the booking process to correct mistakes. To make a booking you should be 18 years or older. The confirmed price should be paid in advance by credit card. The reservation is automatically made when booking. The confirmation of the booking is sent to the client via email. However, due to technical reasons Aqaba Adventure Divers cannot check if the email has been sent successfully. The effectiveness of the reservation remains hereby unaffected. The booking statement should be checked to ensure accuracy, and errors or deviations from the original booking should be communicated within 2 business days.

Cancellation, rebooking, substitute persons:

At any time it is possible to cancel the booked services. The date of receipt of the written cancellation notice at Aqaba Adventure Divers is binding. The traveller can transfer the booking to another person or get the amount credited for a stay at a later point in time.

Cancellation fees are calculated as a percentage of the fee and time of cancellation:

Diving packages: free of charge; charges incurred for the refund are at the expense of the customer

Hotel packages and transfers:

  • If cancelled 8 days or more prior to arrival free of charge
  • If cancelled 7 days to 1 day prior to arrival 25% of the fee
  • If cancelled on the date of arrival or when not showing up 50% of the fee
  • All charges incurred for the refund are at the expense of the customer